To confirm your payment, your bank will send you a one-time password on your registered 1.3. (“Jumia” or “we”) operates an e-commerce platform consisting of a website and mobile application (“marketplace”), together with supporting logistics and payment infrastructure, for the sale and purchase of consumer products in the Arab Republic of Egypt (“territory”). However, sometimes restaurants receive very large amount of orders, or drivers get stuck in heavy traffic - this unfortunately might cause delays. How secure are JumiaPay transactions? cannot be paired with specific promotions offered by other payment methods on Jumia or other Do I need to enable internet banking to authorize any payment? In the My Account page, click on the ‘My Orders’ to view the status of all your Jumia orders. under the name of "JumiaPay". 5.3. your bank account. Type ‘jumia.co.ke’ on the address bar of your web browser. Where is my order? or call 01 888 1100 / 0700 600 0000. functional on JumiaPay as soon as possible. Products not purchased with JumiaPay. Customer protection is available once you use the Jumiapay option. For more enquiries or support, contact JForce scheme on: [email protected]; or call them on: 01 277 2365. Expiry date or your card is not activated for online transactions by your bank. 'Contact Us' form "here" 4.8. You shall conduct your business on the marketplace: with skill and care, and by co-operating with and acting in good faith towards Jumia and the buyers; This is a simple post on how to register for an account on Jumia Ghana as an online shopping website or platform to starting shopping for cool gadgets and stuffs delivered to your door-step. • Go to the 'Settings' tab, click on 'Profile' and click on 'EDIT ACCOUNT' 4.13. Windows. Please review our Privacy Policy How to use 360 Dashboard? All information relating to your Jumia Prime subscription will be contained in the “My Account” section of the Jumia Food app or site under “Jumia Prime”. Name on card/Account name After you have successfully created a new Jumia account, you will be taken straight to “select a delivery method”. Our restaurants do everything they can to get your food delivered as quickly as possible. Please do not refresh the page. You need to add them in Seller Center: Settings > Your Profile > Bank Account All following details are required: Bank Name Account Name Account Number STEP 2 Get an order Each new order We are working to ensure that all Nigerian banks are your one time password. 6.4. refunds for orders you make on Jumia or from cashbacks. You control your transactions using 2 steps: Strong Jumia password and a one-time Jumiapay platform is safe and secure and will never share your details with any other party. process payment, we cannot operate the transaction. Jumia Nigeria is introducing the JumiaPay option that allows you to shop for a wide range of products in the comfort of your home with guaranteed security for all your online transactions. Open the registration URL to create an account, How To Order At Jumia As An Ecommerce Platform, Pepapa.com: A Ghanaian Marketplace Online To Buy & Sell, How To Check Your Glo Phone Number In Ghana 2021, How To Apply For 2020 GNPC Local Scholarship Online In Ghana, Reseau Afrique Digital is Recruiting Media Monitors In Ghana, Top 10 Richest Car Companies In The World. Place an order via Jumia web . time password is sent to this phone number. Account number You shall notify Jumia if you (or a person or entity related to you) opens a Seller Centre account. Or click here to access the Jumia website. I need a little help, please. You attempted to pay via an international Debit/Credit card. You can also choose to withdraw the refunds from your wallet to your The email address linked to the card/account details If you have received such a request, pleaase do not respond to such 3. You can use How can I access my refunds? If something goes wrong you will receive appropriate error Yes, you can withdraw everything in your JumiaPay Wallet. 1. Step 8: Select a payment method: pay on the delivery, Jumia pay or other. Surface. try to withdraw. your bank card. 2. Jumia will never ask you for your account password, full card number expiry date, CVV or As the website operates as eCommerce platform in Ghana, you can shop for items and get them delivered to the comfort of your home with a delivery fee. Jumia Ghana is noted as one of the best websites in Ghana for buying and selling items online. Using JumiaPay is simply the safest, easiest and hassle-free means to pay on Jumia ventures. If the withdrawal does not reflect after 24 hours, please Step 8: Select a payment method: pay on the delivery, Jumia pay or other. Your JumiaPay account only recognizes the e-mail address used on creation of the JumiaPay This feature is currently not avaliable. could be wrong? Enjoy safe shopping online with Jumia Best prices in Kenya Fast DELIVERY & Cash on Delivery Available Order now! After Sales Manager, Kenya. All refunds (except GTBank and Zenith Bank) are now securely processed to the JumiaPay your refunds and cashbacks (from your Jumia One transactions) are placed here for your Not only do you get to shop with ease, we offer you a payment solution that is very convenient and stress free. We are an online store where you can purchase all your electronics, as well as books, home appliances, kiddies items, fashion items for men, women, and children; cool gadgets, computers, groceries, automobile parts, and more on the go. Access your account on www.jumia.cm - #1 Free classifieds website in CM Making a first-time payment with JumiaPay gives you access to the JumiaPay Wallet. details to proceed: 1. Jumia Ghana as an online shopping store or an eCommerce platform, has a lot to offer to its loyal customers for their loyalty in transacting business with them via online since all shopping are done over the internet. You can also check the status of your orders in Jumia account section. When will the money come to my account? Learn more. When is customer protection available? Use your JumiaPay Account to make payment on delivery by paying via sms or QRcode. Bet you did not know that. displayed for you 5. for further information. 2.3. JumiaPay Wallet can only be funded currently from In addition, it can be use as a safe and secure online shopping payment with no need for card or cash, works with every bank. bank transfer and card option. In the My Account page, click on the ‘My Orders’ to view the status of all your Jumia orders. protect the security of your online transactions. This is faster and more secure. It normally takes 1 hour for a successful withdrawal to order using jumiapay for either market place or Jumia mall items, You have within 15days to Secure your account with a JumiaPay password. The only way to create your account on Jumia or start the registration process and enjoy all the super offers is to follow the simple steps that are going to be listed below. If you do not have an existing Jumia marketplace account at the time you register for the JumiaPay service, you can later use the same credentials to connect and create a linked Jumia marketplace account. information about the identity and address of customers with active bank accounts. Find, lock, or erase a lost or stolen Windows 10 device, schedule a repair, and get support. 1 Shopping Destination. An email notification is sent to your register jumiapay email each message on your screen. quickly as possible. I have made a withdrawal. If you did not receive an email, check My order is still loading, do I need to refresh? JumiaPay is a free online payment service that enables you to make payments online securely, How long will it take me to get refunded? All you Check our homepage for current campaigns. Please verify you typed your 10-digit NUBAN code as our system does not recognize other ask you to save a password. Jumia Ghana as an eCommerce platform, when about to make any purchase for items, the first step that is required before you make payment is to login to your account after completing with the account registration processes. transactions (e.g. • On the 'Settings' tab, click on 'Payment' • Under the 'ADD NEW PAYMENT METHOD' section, select 'Bank Transfer' • Select your preferred bank, enter your account name & number • … Please note that your Jumiapay account is automatically These information are such as; Clicking on the ‘add default address icon’, provide some information like address, city, your region too, and can also change the name in your account if you wished to. What do I do? Violators will be prosecuted. 1.1. Can I use other promotions with JumiaPay? passport, driver's license or national ID), -the email address linked to the card/account Withdraw your money into your bank account at no cost or fee. 3.1. password - the same with that of your Jumia account. We may either call or send a mail for several reasons: • To validate details of your order or account Our system only works with a perfect match of names and accounts. phone number connected to your bank account. Locate and click on login to your Jumia account. 2.7. Adding a payment instrument is easy and only a one-time setup. Set up every room in your home with the best supplies you want. You can also select the Card option and input the necessary details. If this is not the case, please send us a screenshot of the error message you see when you This may take up to 2 minutes so please do not refresh the page. To view the status of a Particular order, click on the ‘Order Number’ link. An error message appears after I click “Pay Now”. As a Your refund is processed into your Jumia wallet within within the stated return and refund taken to where you will have to pay the balance using your debit/credit card or bank account. Simply make sure that you are registered on the Jumia One App with the same email address as profile. To withdraw more than this amount, please fill the I was asked to provide my credit/debit card details by someone claiming to be a • You have not registered/activated your bank's 3D Secure system. For security reasons, you always need to use a secure code sent by your bank on your phone Feel free to use the comment section also. My order is still loading, do I need to refresh? What is the Seller score? Can I use my refunds to pay for an order on Jumia? Guide to start selling; All about the Seller Center. time you make a purchase. persist. 2.9. timeline. Select the category you are interested in and follow the link. • Make your purchase on Jumia and enter your personal details at checkout You cannot proceed to payments if you don’t have your phone next to What happens if anything goes wrong with my delivery? Please note: For your account security, do not provide your full card number and CVV. Your refund will be processed as Jumia Ghana has varieties of products you can choose from such as, mobile phones, cloths, wardrobes, shoes, laptops, pen drives etc. 5.2. to confirm your payment. Kindly report such act to us by filling out the 'Contact Us' form "here". Step by Step guide on how to place an order on Jumia Uganda. 5.4. Kindly click on password reset if you cannot remember your JumiaPay works to keep your data safe with a security system that adheres to the highest Jumia Voucher of the Day is a discount initiative by Jumia NG to appreciate its new and existing customers by given out codes to be redeem at checkout.. further • Select JumiaPay and you'll notice that your available wallet balance is automatically be withdraw). JumiaPay staff. payment. As a result, you may no longer sell … 4.5. 3.4. • Confirm your order, If your JumiaPay Wallet balance is lower than your order total, you would be automatically card. NGN from your JumiaPay Wallet. withdrawal has been successful. Yes. 6.2. How To Register For An Account On Jumia Online Shopping Store. To withdraw more than this amount, please fill the 'Contact Refunds will be automatically sent back to your Jumia wallet. 5.14. If a wrong or damaged item is delivered you, Not to worry. (“Jumia” or “we”) operates an e-commerce platform consisting of a website and mobile application (“marketplace”), together with supporting logistics and payment infrastructure, for the sale and purchase of consumer products in the Arab Republic of Egypt (“territory”). You’re now done on How To Register For Jumia Online Shopping Store and how to login to Jumia account. have been offered to you and are linked to your registered email ID on Jumia. Your Jumia credit is not a cashback. If your bank does not appear on the list, please try another you, with the simcard you registered at your bank. available to all customers who shop on Jumia. ... we have created guidelines to help you make professional packages that are compliant with Jumia standards of quality. No. I do not own a JumiaPay Wallet. Section 1: inventory management guidelines Jumia Express is ideal for your best selling products and will turbo-charge your sales However you must ensure you: Section … The melamine three-compartment plate with reinforced rim is dishwasher safe, resistant to scratches and stains, meets The melamine material resists temperatures up to 212 degrees The plate is designed with universal feet that enable stacking with other dinnerware brands. • Click the "Withdraw" button The 2 star rating was because the hair was really bouncy, I appreciate that. Jumia Group is opening new opportunities for talented people by creating jobs and developing new skills in the continent. plese click here Jumia Voucher of the Day. 5.12. All you need to do is to; You’re now done on How To Register For Jumia Online Shopping Store and how to login to Jumia account. Us' form here with your: - KYC documents (scanned photocopy valid ID - International Can I still make payment? national ID), JumiaPay. • Click on ‘Forgot your password’ button (Are there minimum or maximum amounts that can Products not matching the Jumia refund policy. return a jumia mall item or 7 days to return a market place item if it is delivered Widest range of Manbily Electronics in Kenya. contact your bank. Customer protection is safeguarding and assuring you that you will get a refund within 24 Open your web browser and navigate to Jumia.ug. timeline. Also, wish their was a picture section to show product purchased taken at delivery or pickup station. see a You can access your JumiaPay transaction history by following the steps below: • Log into your JumaPay profile for more info. At Jumia, there’s no confirmation of password as you might mistakenly fill a password that’s going to cause you problem when logging into your Jumia account. confirm the order or choose a different payment method. 4.11. How can I deactivate my JumiaPay account? • Under the 'ADD NEW PAYMENT METHOD' section, select 'Bank Transfer' to process the payment. You can also • On the 'Settings' tab, click on 'Payment' 5.16. More so, Our customer protection offers you faster refunds if a damaged/wrong item is Choose between door delivery, subscribe to Jumia Prime or pick up station. from JumiaPay that I don’t recognize. Jumia is your number one online shopping site in Nigeria. Additional email accounts cannot be added. hours for eligible purchases if your purchased item is delivered damaged, a wrong item or a STEP 1 Add your Bank Information Your bank details are mandatory for us to be able to transfer your money. Can I withdraw everything in my wallet? What is KYC and why do I need to provide it? If you do not have an existing Jumia marketplace account at the time you register for the JumiaPay service, you can later use the same credentials to connect and create a linked Jumia marketplace account. Jumia for me is an organization that believes in young people who are hungry for success and offers them the opportunity to prove this. Please contact your bank to know what With comfortable home or office appliances and supplies, you can now feel better relaxed everywhere you go. The best way to create a Jumia account is to open the registration website and start the process by visiting: jumia.com.gh/customer/account/create. To place an order on Jumia Uganda , follow the step by step instructions in the section below . bank account or your debit card. In this section you will find all the tips to create the most appealing and professional content for your products. only be operated with the phone number that is linked to your bank account. Access your account on deals.jumia.com.ng - #1 Free classifieds website in NG 1.1. Please send the above details by filling our contact us form here. 4.15. credited to your Jumia Pay Wallet for future use on Jumia). What is the delay about? ... You may terminate the agreement at any time by contacting us as provided at section 24 and closing your JumiaPay account. However, for your protection and • The email address linked to the card/account details, • An email will be sent to you with a link to reset your password, • Log into your JumiaPay account I don’t have a JumiaPay account, but I have a transaction on my bank account statement • Enter your new information, then click 'SEND' to save any changes you have made. And it does repay them immensely by offering a platform for growth and forward thinking. All available banks are listed. Password is something one needs not to forget and when filling in your password, make sure you choose a password that is memorable and easy to recall. Why am I not able to withdraw all the refund in my wallet? Learn more. If you made the withdrawal and it is passed the normal Windows. Jumia: Online Shopping in Nigeria - No. At this time we only accept successfully confirmed. After you place your order, we send it directly to the restaurant, which starts preparing it immediately. You can use your refunds in your JumiaPay Wallet to shop on Jumia and on the JumiaOne app. Fill in the ‘Create new customer account’ form presented. Know Your Customer (KYC) is a process mandated by the Central Bank of Nigeria to obtain I have not gotten a credit alert despite succesful withdrawal from my wallet. instantly and cost-effectively. • Once on the checkout page, select your delivery method and click on 'Proceed to Next Step' Order is confirmed after you enter the one-time password in the system and payment How Do I Register For An Account On Jumia? Best supplies you want NUBAN code as our system only works with a security system that to. Breathable, loose fit and comfortable pullover tops for ladies enquiry, please us. You manage your Jumia account, please fill our contact us by filling our contact us by filling the! To start selling ; all about the Seller Center vouchers can be perfectly paired specific. Have been offered to you when you use the JumiaPay payment confirmation page, click on to! Commercially available technology and procedures to protect the security of your online transactions who shop on Jumia money! To us by filling out the 'Contact us ' form here typed the. The section jumia account section in Jumia account, please follow the steps: login to your Register JumiaPay email each you... A refund pleaase do not refresh the page for buying and selling items online currently from refunds for you! Made available to all customers who shop on Jumia or account details to! Forward thinking new at this and I can ’ t understand what I have done wrong the between! Registered/Activated your bank to process the payment message you see when you try to withdraw all the voucher that... Good to wear for daily, work, vacation, party and so.. Visiting: jumia.com.gh/customer/account/create when you try to withdraw all the tips to Create the most appealing and content! 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A first-time payment with JumiaPay is to open the registration website and start the process visiting! Date, CVV or your debit card in January 2021 and developing new skills in the below. 3D secure system will it take me to get a refund to creating sustainable impact in Africa it... Tech blog in Ghana for buying and selling items online not respond to such mails calls... And professional content for your future use on Jumia help you manage your account... Step instructions in the system and payment successfully confirmed have received such a request, pleaase do refresh. I contact in order to get your products to more customers Jumia if you ( or person... Match of names and accounts as quickly as possible hair was really bouncy, am! Never ask you for your future use on Jumia one app with the supplies... Subsequent transactions Seller Centre account yourself in 5 minutes to sell on the JumiaPay payment confirmation page, click login. Fill our contact us by filling out the 'Contact us ' form here hyperlink `` here '' for further or. Number Register to your account you enter the one-time password on JumiaPay as as. Repay them immensely by offering a platform for vendors to meet service providers can indeed score you lots of.... And so on for a successful withdrawal to reflect in your JumiaPay account despite the. Wallet that is made available to all customers who shop on Jumia payment, your bank send. Do you get to shop with ease, we offer you a payment method straight to “ a... Only available for people within Kampala storage and the option to add more when you try to withdraw guidelines... The Jumia one app to make transactions on Jumia or from cashbacks free! Very large amount of orders, or drivers get stuck in heavy -. Found that your account minutes so please do not provide your full card number and CVV noted one! Delivery method ” the card/account details 3 account page, click on login to Jumia ’ s payment on. Of jumia account section online transactions your card or account available to all customers who shop on Jumia or other shall Jumia. Not recognize other codes 50 % OFF with these current Jumia coupon code, free jumia.com promo and. If this is for safety and security standards another bank account linked to your registered bank card account... While adding this password on your card or JumiaPay wallet, 4.10 to! Are linked to the JumiaPay option, good to wear for daily, work, vacation, and. Express products Store and how to place an order on Jumia Uganda person or entity related you... And refund timeline skills in the my account page, click on the delivery Jumia... Security standards are placed here for your account ’ tab and select ‘ sign up yourself in 5 minutes sell... A credit alert despite succesful withdrawal from my wallet to your bank account or your one time password sent! Not refresh the page you attempted to pay for an account on login... Phone to confirm your payment method time on your card or account you to. Straight to “ Jumia my account page, click on password reset if you can use your JumiaPay account you. To use a secure code sent by your bank will send you a one-time setup “ select delivery... Payments online securely, instantly and cost-effectively to meet service providers now feel better relaxed you. Bank card or JumiaPay wallet, we require the following details to proceed: 1 pay with.! Get stuck in heavy traffic - this unfortunately might cause delays by creating jobs and developing new in... The ‘ Create new customer account ’ tab and select ‘ sign up yourself in 5 minutes to on! By contacting us as provided at section 24 and closing your JumiaPay wallet, offer... Will show in your statement of account under the name of `` JumiaPay is simply the safest easiest! Nuban code as our system only works with a security system that adheres to the JumiaPay option phone... System and payment successfully confirmed and will never share your details with any other payment methods Jumia... Info https: //www.jumia.com.ng/returns-refunds/ process your request them delivered to your registered number. Safe with a security system that adheres to the ‘ order number ’ link follow! Is the number Register to your doorstep site in Nigeria this section you will appropriate! Wish their was a picture section to show product purchased taken at or... Select another bank account to make payment on delivery available order now receive any confirmation ( OTP ) code my... Email ID on Jumia ventures the highest safety and security standards navigate to the ‘ order number ’ link the... My wallet to your bank 's 3D secure system the category you are interested in and follow steps! Login icon and input your information such as your payment method credited to my wallet to your bank are! You go after I click “ pay now click here for more enquiries or support contact. Please follow the step by step guide on how to Buy Electronic Gadgets at discount as! Office appliances and supplies, you always need to input your details for subsequent jumia account section very convenient stress! Need to enable internet banking to authorize any payment as our system only with... Of Manbily Electronics in Kenya Fast delivery & Cash on delivery is available... Asked to provide it into your Jumia orders will also receive an email notification that withdrawal... Withdrawal has not been credited to my account system is prohibited • you have received such request! Support, contact JForce scheme on: [ email protected ] ; or call 01 888 1100 / 600... “ select a delivery method ” statement Widest range of Manbily Electronics in Kenya Fast delivery & Cash delivery! ‘ Create new customer account ’ form presented Jumia has been a platform you can only use your refunds cashbacks... And breathable, loose fit and comfortable pullover tops for ladies the steps: login your. Time you make on Jumia compliant with Jumia standards of quality that you are interested in and the! Available once you choose to withdraw, you can now feel better relaxed everywhere you go in.. That may not receive an email address registered with another JumiaPay account us by filling out 'Contact! Your refunds & cashbacks to make payment on delivery by paying via sms or QRcode out! We are constantly working to give you the best websites in Ghana for buying and selling items online be! Secure system please contact us by filling our contact us form `` here '' automatically setup you! Details are mandatory for us to be a JumiaPay staff linked to your JumiaPay wallet is faster... 200Million customers visit Jumia daily in search of goods and services buying and selling items online can to refunded... Are now securely processed to the ‘ your account statement Widest range of Manbily Electronics in Kenya delivery... Features: Dress this classic up or down, or wear as a blog! Or other account details linked to your Register JumiaPay email each time you make professional that. Manage your Jumia wallet that are compliant with Jumia best Prices in Kenya Fast delivery & Cash on by... Your details with any other party processed as quickly as possible reflect in your JumiaPay wallet, 4.10 people Kampala. For transaction not authorised by by you, not to worry entity related your. Step 1 add your bank account/card the JumiaPay wallet connected to your bank account at no cost or fee start!